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Changed your mind or ordered the wrong item? Request a return within 30 days of receipt. There is no restocking charge.

Items must be unused, in resalable condition and in their original packaging, and returns need our approval first. Return carriage is at your cost, and the original delivery charge is not refunded.

Faulty, damaged on delivery or the wrong product supplied? Contact our team as soon as possible with the details.

We will review the issue and arrange an appropriate resolution under our terms and conditions and your statutory rights.

Manufactured, configured and special-order products can only be returned with the manufacturer’s approval. Any handling charge is agreed with you when you request the return.

This does not affect claims for faulty goods or items that do not meet the agreed specification.